GetNvolved® 2011 Online Help

Update Version: August, 2011

Watch “HOW IT WORKS”, a 5-minute video that explains the process.

GetNvolved® is an online service that helps Students find volunteer and work experience opportunities, engage in service, record their experiences, and build portfolios.  It also gives schools and agencies verified records that substantiate Student efforts.  Students do the data entry while adults provide oversight and validation.  Record-keeping and reporting is done online and makes it easier for everyone.

GetNvolved® is often used to monitor School-to-Work programs, community service participation requirements, and groups like the National Honor Society.  Schools participate by sending an electronic version of their Student directory each fall to Nvolved, Inc. 

GetNvolved® is the property of Nvolved, Inc., 2911 Sandy Ridge Driver, Two Rivers, WI 54241.  Contact Nvolved, Inc. by visiting www.nvolved.com.

BASIC INFORMATION FOR ALL USERS. 3

HELP VIDEOS. 3

GETTING STARTED.. 3

ADDITIONAL HELP. 3

TERMINOLOGY. 3

LOGIN (First Time) www.getnvolved.org. 4

UNABLE TO LOGIN: Locked Out. 5

THE PROFILE PAGE. 5

HOME PAGE. 5

STUDENTS. 6

The Find Opportunities (OPPS) Grid. 6

Volunteering from the OPPS Grid. 6

The My Records (STAR) Grid. 7

The ACTIONS Box. 8

The STAR Form – Student Tracking & Activity Record Form.. 10

Recording My Own Hours: Volunteering that is not on the Opportunity Grid – Watch the Video. 12

To volunteer Using the Opportunity Grid - Watch the Video (See Figure 2). 15

Editing Existing Records (STARS). 15

TEACHERS. 16

Notes – A Case Management Feature. 16

Create Opportunities for Schools (Post OPPS) – See the VIDEO.. 16

Active & Inactive Opportunities (OPPS). 18

BATCH STAR CREATE (Assigning Multiple Students to the Same OPP). 18

APPROVE STARS after Student uses Submit for Final Approval feature. 19

APPROVE STARS without VERIFY (the email request for approval). 19

REASSIGN a STAR to a different (Site) OPP. 19

REPORTS – Watch the Video. 20

ADDING NEW USERS – Watch the Video. 20

FORGOT PASSWORD (Passwords are case-sensitive) – Watch the Video. 21

Login Page, “Forgot password?” link. 21

ASSIGNING STUDENT AFFILIATIONS. 21

MEMBER AGENCIES. 21

Active & Inactive OPPS. 22

Create Opportunities for Schools (Post OPPS) – Watch the Video. 22

STUDENT TRACKING AND ACTIVITY RECORDS (STARS). 22

APPROVE STARS after Student uses Submit for Final Approval feature. 22

APPROVE STARS without VERIFY. 23

REASSIGN a STAR to a different OPP (Created by a Teacher or MA, only). 23

ADDING NEW USERS. 23

REPORTS. 24

PASSWORD RECOVERY (Passwords are case-sensitive.) – Watch the Video. 24

Messaging and Emails. 24

COORDINATING AGENCIES (CA). 25

Adding Schools and Member Agencies. 25

Work-Based Learning / School-to-Work. 26

Student Tracking and Activity Records (STARS) for WBL (Watch the Video). 26

Tracking Hours. 26

Developing Worksites and Entry into WBL (Watch the Video). 27

The COPY STAR Feature (Watch the Video). 28

Assigning Students to Worksites. 29

Reassigning STARS to a Different Opportunity. 29

The GetNvolved® CONTACT Help Video (Watch the Video). 30

Printing STARS for Signatures. 30

 

HELP VIDEOS

Click on the hyperlink in the Right Column to view a video.  (Some schools block access to video sites.)

 

Title

Screencast URL

1

GetNvolved® LOGIN - HELP - Password Recovery

http://www.screencast.com/t/INfGZhm8C

2

GetNvolved® 3.1 - Login in for the First Time

http://www.screencast.com/t/GVIJ0dg9

3

Recording Hours for On-the-Grid Opportunities

http://www.screencast.com/t/NjFlZGUwYzYt

4

Record My Own Hours – Off-the Grid OPPS

http://www.screencast.com/t/OTQ1MTI3

5

How Do Teachers Run School STAR Records

http://www.screencast.com/t/34X60S2ct6

6

How Do Teachers Add Students

http://www.screencast.com/t/9RGofVna

7

How Do MA's Add OPPS & Assign Schools

http://www.screencast.com/t/fRrkamTJQj

8

"Why We Do This" (President's Message)

http://www.screencast.com/t/9MuoHJn21

9

How Teachers Post Opportunities

http://www.screencast.com/t/yIUC1Avdu

10

How Student Enter Work Based Learning Hours

http://www.screencast.com/t/lgTZr5dBSV

11

GetNvolved® CONTACT Help Video

http://www.screencast.com/t/i7USJ2J477N

 

GETTING STARTED

Obtain a username and password from your school.  If your school does not participate in GetNvolved®, visit www.nvolved.com to learn more about how to started.

ADDITIONAL HELP

If you cannot find your answers here, email info@nvolved.com for more help.  You can also visit www.nvolved.com for information not covered in this document.

TERMINOLOGY

ADMIN

A User that oversees the entire GetNvolved® system for Nvolved, Inc.

APPROVE

The CONTACT has reviewed the STAR and clicked APPROVE

CATEGORY

A type of service defined by the Corporation for National and Community Service and others

CLEAR

Removes Search and Filter parameters from a grid: displays all records

CONFIRM

An email is sent to the Contact when APPROVE is complete

CONTACTS

The people that VERIFY Student Tracking and Activity Records (STARS)

COORDINATOR

A User that oversees a region that generally includes more than one school

COPY Feature

Duplicate a record for repetitive activities; payroll periods in work-based learning

DATE RANGE

Use the Start Date, End Date, Grad Year to sort or filter grids

FILTER Feature

Enter a word or number in the space at the top of a column on any grid to find matches

GRIDS

OPPS, STARS, Users are all displayed on grids that can be filtered or sorted

AFFILIATIONS

National Honor Society, Key Club, Student Council, Peer Helpers, Service-Learning Class, others

MEMBER AGENT

(MA) A user affiliated with a Member Agency

MEMBER AGENCY

The organization that supervises a particular volunteer activity, usually a nonprofit or school

NOTES Feature

Private text boxes that can be attached to STARS, OPPS, USERS to assist in record-keeping

NOTIFY

The automatic email that tells the Contact of the Student’s interest in volunteering

OPPS, ACTIVE

Volunteer Opportunities visible to Students on the OPPS Grid; Active Box checked

OPPS, INACTIVE

OPPS not visible to Students on the OPPS Grid; Active Box unchecked

OPPS, SITE

Created by Teachers or Member Agencies; may be selected by Students to create STAR

OPPS, STUDENT

Created by Students and results in a new STAR and sometimes a new MA

PROFILE

Personal information on a user that includes email, phone and address

REASSIGN MA

Merges duplicate Member Agencies; usually a result of a STUDENT OPP

REASSIGN STAR

Disconnect a STAR from one OPP and connect it to another

SCHOOL

A high school or higher education institution, and probably your school

SEARCH Feature

Find matching records on a GRID by entering text in the top cell of a column

SELECT

Left click to produce a checkmark in the box.  Check again to unselect

SERVICE AREA

Identifies sponsors, beneficiaries, or recipients of the service

SORT Feature

Arrange a grid alphabetically or numerically by clicking on the column name

STARS

Student Tracking and Activity Records, the basic record of volunteer service

STAR STATUS

In Progress, Pending (approval), Approved, Changes Required

STUDENT

A User enrolled in a school

TEACHER

An adult user from a school (generally faculty, administrator, advisor, counselor, etc.)

USERS

Anyone on GetNvolved®

VERIFY

When Students click Submit for Final Approval, an email goes out to Contacts for Approval

 

LOGIN (First Time) www.getnvolved.org

Watch the Video, "Logging in for the First Time" (3 minutes)

1.       Go to www.getnvolved.org

2.       Login (Student Username and Password)

3.       Click on the “Privacy Policy” link (blue) to display the document

4.       After reading, close the “Privacy Policy” window

5.       If you accept the policy, click “Agree”.  (If you do not accept, you cannot not use GetNvolved®.)

6.       Click Continue

7.       The Change Password page displays, BUT YOU CAN KEEP THE SAME PASSWORD by entering it three times.

8.       Click Change

9.       Click Continue

10.   The Profile form displays.  ADD A VALID EMAIL ADDRESS!!!  Do not use capital letters in the email address.  (This allows you to recover your password and communicate on GetNvolved®.)

11.   Click SAVE

UNABLE TO LOGIN: Locked Out

The system may lock you out.  This happens usually after a user tries several times to login without success.  The program thinks it is being hacked and prevents that user name from getting in, even if the right password is finally given.  Teachers with GetNvolved access can fix this.  To remove the lock, use the following procedure:  

1.       Logon (Teachers)

2.       At the HOME Page, click the Admin Tab

3.       At the Admin Page, Click the Users Tab

4.       At the Users Grid, filter using the Username or Name of the Student

5.       Click the Yellow Pencil Icon by the User you wish to edit

6.       At the bottom of the Profile form, uncheck the "Locked Out" box

7.       SAVE the form

A similar procedure works for other Teachers and Member Agents that get locked out.  Again, the Lock Out mechanism prevents hackers from using automated scripts to enter the site.  For more information, see “Password Recovery.”

THE PROFILE PAGE

All users have access to their Profile Page.  Here, you can update your online information.  If your email, phone number, address, or anything else changes, please update your Profile.

Students can use the Profile Page to join Groups.  Make sure you are a member of a Group before you add yourself to it.  Use the Groups dropdown list to pick the Group or Groups.  To select more than one Group, hold down the <CTRL> key while you left click your selections.  (Teachers can assign or remove Students by editing the Student profiles.)

1.       HOME

2.       PROFILE TAB

3.       Group Dropdown List

4.       Click on the Group you wish to join or leave (Hold down Ctrl Key to select multiple Groups.)

5.       SAVE

 

Important note: If the Group you wish to join does not appear on your list, contact you Teacher.

 

HOME PAGE

Your Home Page is like a dashboard.  It gives you a quick look at recent activity.  It gives you a count of hours, a list of messages, and your most recent STARS.  Tabs take you different pages on the site.

Figure 1 The Student HOME Page

The Student Home Page gives statistics on their hours of service.  Students, Teachers, and Member Agencies see messages.  There are six navigational tabs for Students and eight for all others.  (Students do not have an Admin Tab or the Notes Tab.)

The two main areas visited by Students are the Find Opportunities Grid (Figure 2) and the My Records Grid (STAR Grid, Figure 3).  The OPPS Grid displays the opportunities posted by the school and other agencies. 

Students can also create their own OPPS and STARS that are not associated with OPPS found on the OPP Grid.  This is very common.  The procedure is described in detail elsewhere in this HELP document.

The Find Opportunities (OPPS) Grid

Volunteer opportunities are listed in the OPPS Grid.  Students see Active OPPS that may be 60 days old to 180 days in the future.  To see other OPPS, enter a wider date range or click the word, “Clear” in the upper left corner of the grid.  This removes all filters and displays all OPPS, even very old ones.

Volunteering from the OPPS Grid

IMPORTANT NOTICE: MAKE SURE YOU ARE GOING TO FOLLOW THOUGH BEFORE CLICKING the GETNVOLVED BOX OR THE YELLOW STAR .  CLICKING SENDS AN EMAIL TO THE CONTACT SAYING THAT YOU WILL VOLUNTEER.  THEY DEPEND ON YOU TO BE THERE WHEN THE EVENT OCCURS.  IF YOU CLICK BUT CHANGE YOUR MIND, DELETE YOUR STAR BY USING THE RED X ON THE STAR GRID (MY RECORDS TAB), THEN EMAIL OR CALL THE CONTACT. 

THE CONTACT PERSON MAY CALL OR EMAIL THE STUDENT WITH MORE INFORMATION, BUT THE STUDENT CAN CALL THE CONTACT IF THERE ARE QUESTIONS.

1.               Login

2.               Find Opportunities Tab

3.               Click on the OPP Name to see the details

4.               Click on the OPPS Tab to return to the OPPS Grid, or…

5.               To volunteer, click on the Yellow Star  on the OPPS Grid or the GetNvolved® Box on the top right-hand side of the OPP Description Page. (See IMPORTANT notice posted above!)

Figure 2, Find Opportunities (OPPS) Grid

 

The My Records (STAR) Grid

See Figure 4, “The STAR Grid”

1.       Login

2.       WELCOME Page

3.       My Records Tab

Figure 3 STAR Grid

The STAR Grid looks different for different users.  It can be filtered with a date range; clear the date range to view all STARS.  Students see all the STARS that belong to them.  Teachers see STARS belonging to all the Students from their school.  Member Agencies see Students that have volunteered for that agency.  Coordinating Agencies see all the STARS in their service area.

 

The ACTIONS Box

The Actions Box allows operations on selected items.  There must be at least one item from the grid selected.  Hover over the Actions Box to activate the dropdown menu.

Delete – Deletes all selected STAR(S)

Figure 4 ACTION Box, Student View

Reports – Produces a PDF of selected STARS: the pages of a portfolio

Selection – Mark entire page or ALL records on all the pages of the grid

Export – Create a new file for use offline.  Can be a PDF of selected STARS, the cover page for a portfolio.

Note: If you select a STAR or STARS for a Report and use the PDF file format, you create a very nice multi-page, printable document that can also be emailed.  Add a Grid Export of the selected STARS to add a cover page summary.

CLEAR Icon –

In the upper left cell of the STAR Grid is a green CLEAR icon.  Clicking that icon clears ALL the filter and sort criteria from the STAR Grid.  Use it to display everything on the grid.

The Red X (Delete Icon) -

To delete a single STAR, click the Red X Icon.  Delete STARS that you do not wish on your full reports.  These STARS may be deleted automatically if they have no hours and the End Date has passed.  A 30-day delay occurs before this automatic deletion.

Edit (Pencil Icon) -

Use the Edit icon to access the STAR for editing.  Students, Teachers, and Member Agencies can add hours and comments.

The Check Box - c

All features in the ACTION box require that a STAR (or STARS) be selected using the Check Boxes

ID Number –

STARS have numbers that identify them.  No two STARS have the same ID number.  Clicking the STAR ID opens the STAR EDIT page.

Coordinating Agency (CA)

All schools and Member Agencies fall within a Coordinating Agency territory.  These are often volunteer centers or nonprofits with regional or community-wide responsibilities.

Member Agency (MA) –

The MA column identifies the organization that posted the Opportunity.

Student

The school is listed in the School column.  Teachers see only their school.  MA’s see only Students that contact them, not the entire school population.  CA’s see all Students from the CA service area.

Grad Year –

The year that the Student is expected to graduate displays in this column.  This makes it easy to filter by grade.

OPP ID –

Each Opportunity has an ID number.  Clicking the OPP ID or OPP Name opens the Opportunities Edit Page. 

OPP Name

This column gives the title of the Opportunity.  .  Clicking the OPP ID or OPP Name opens the Opportunities Edit Page. 

Start and End Dates –
The Start and End dates define the time when the Opportunity is available for Students to volunteer.  Date ranges can be used to filter or sort the STARS on the Grid.  The default START/END dates are assigned by the current school year.

StatusSTARS can be In Progress, Pending, Approved, or Changes Required. 

In Progress means that the Student may still be waiting or serving. 

Pending means the STAR has been Submitted for Final Approval and is locked to the Student. 

Approved means that the STAR has been approved by an authorized person. 

Changes Required means that the STAR was Denied pending edits.

Approved

This is the date upon which the STAR was Approved.

Hours

The recorded hours show up here.  If the STAR is In Progress, this number can be edited by the Student.  HOUR SHOULD BE IN DECIMAL FRACTION TO THE NEAREST QUARTER HOUR.  That means two and one-half hours = 2hrs and 30 minutes = 2.5 (the decimal fraction).  Please make sure the hours are entered in that manner: X.25, X.5, X.75, X.0 (where X = whole hours).

Service Area

STARS can be assigned to a Service Area.  These include the National Honor Society, Student Government, Peer Helpers, Faith-based, Paid Work Experience and others.  Sometimes, a Student may be able to claim hours from a single Opportunity in two different Service Areas.  The Student should create two (or more) STARS and assign a portion of the hours to each Service Area.  This prevents a duplicate count.
Important note: If the Group you wish to join does not appear on your list, contact you Teacher.

Last Edit

This is the date upon which the STAR was last saved.  The person saving is recorded on the STAR Form.

 

The STAR Form – Student Tracking & Activity Record Form

Figure 5 STAR EDIT

See the “My Records (STAR) Grid” section above for more information on STARS. 

The STAR Form gives the details surrounding the volunteer activity performed by the Students.  It includes the hours, reflections, journaling, and comments by the Contact, the person approving the STAR.

Member Agency (MA) Information

The address and phone number are included on the STAR Form making it easy for Students, Teachers and MA’s to communicate.

Contact

The Contact is the person responsible for approving or denying the STAR.  The specific information on the Contact includes email and phone number.  The Contact is generally the person overseeing the volunteer service performed by the Student.

Text Boxes for Reflection

Three text boxes encourage Students to add comments on what they did, what they learned, and how they feel about this volunteer service experience. 

Service Area – Assign the hours to a specific Service Area

Use the Service Area drop down and select one.  If you want to assign hours from one OPP to more than one Service Area, you must create separate STARS .

Important note: If the Service Area you wish to join does not appear on your list, contact you Teacher.

Submit for Final Approval

The Submit for Final Approval button send an email to the Contact Person so they can Approve or Deny the STAR.  It is not necessary for the Contact to have an account on GetNvolved®. 

 

Recording My Own Hours: Volunteering that is not on the Opportunity GridWatch the Video

Many times, Students have volunteered or worked on opportunities that are not posted on GetNvolved®.  These opportunities are “off the grid”.  Recording these hours takes two steps: creating the opportunity and editing the STAR.  The number list shows the step-by-step procedure.  Below the list is a description of some tasks on the list.

1.       Logon (Student)

2.       Click the Find Opportunities Tab

3.       Check to see that the OPP is not already on the grid!  If not, proceed.

4.       Click the Record My Own Hours Tab

5.       When the Create Custom Opportunity Page opens, select the Member Agency from the dropdown list.  If the Member Agency or business is not on the list, enter information in the Member Agency section.

6.       In the Contact section, select the Contact person from the dropdown list.  If the Contact is not on the list, enter the name, phone and correct email for the Contact so your hours can be approved.  If the Contact’s information is not correct, your hours may not be approved!

7.       Add a good title and description.  The title should be different than any other OPP.  Adding dates or other information in the title makes it easier to tell them apart on the STAR Grid.

8.       Add the Start and End Dates.  A one-day event has the same Start and End Dates.  For Work-Based Learning (WBL) activities, use the payroll periods start and end dates and create a new record for each pay period.  (The Copy Feature can make this go very quickly.)

9.       SAVE.  The STAR Grid opens.

10.   Click the Yellow Pencil (Edit Icon) by the newly created STAR.

11.   Fill in the STAR Form completely by adding in your hours, the tasks you performed, what you learned, and how you feel about what you did.

12.   If you are going to add more to the STAR later, SAVE.  If you are finished with your service Submit for Final Approval (Locks STAR and sends it to the Contact Person)

Figure 6 Create Custom OPP Form - Students, only

Member Agency – What organization supervised or will supervise the volunteering?

Check the Member Agency dropdown list to see if the organization is listed with GetNvolved®.  If not, enter the address, phone and other information about the organization. 

Figure 7Create Custom Opportunity Form, Top Half

These can be nonprofits, schools, faith-based groups, service clubs, and others.  If there is no agency or organization associated with the opportunity, use the INFORMAL VOLUNTEERING item at the top of the dropdown list.

Figure 8 Create Custom Opportunity Form, Bottom Half

Contact – Who is going to VERIFY your service?  (Name a person.)

Give the name, phone number and email address of the person supervising your volunteer service.  When you are finished with your service, click  Submit for Final Approval  and your record will be emailed to this person.

Opportunity Name – Give the service project a name.

Add words to the title that define the activity.  It should be about five words or more in length.  For instance “My School Key Club Spring Fund Raiser – 2009”, “My Town’s River Clean Up”, or “My Church Disaster Relief Trip” would be good sample names.

Description – Add what the Member Agency wants from you and others volunteering for this event.

“The Member agency is raising money to help homeless people”, “The Spring Clean Up beautifies the lakeshore for our community”, or “The Fall Bird Count helps the state of Wisconsin track migratory birds” would all be good.  These descriptions can be long and detailed as you need them to be.

Start Date and End Date

A one-day event has the same start and end date.  Some opportunities can last a year.

Click SAVE - The My Records/ STAR Opens

To volunteer Using the Opportunity Grid - Watch the Video (See Figure 2)

 

1.       Logon (Student)

2.       From the HOME Page, click the Find Opportunities Tab

3.       The Opportunity Grid appears (If you know that you want to volunteer, you can simply click the Yellow STAR in the left column, or…)

4.       Click on the Opportunity Name to view a description

a.       If you read the description and want to volunteer, click the  Volunteer using GetNvolved  box at the top right portion of the Opportunity Form.  (This sends an email to the Contact Person.  Your name, email, phone, and other information is given to the Contact Person)

b.      If you don’t want to volunteer, click the  Cancel  box

5.       Your new Student Tracking and Activity record (STAR) will open.

Generally, the Contact Person is responsible for emailing or calling the Students that ask to volunteer.  If the Contact does not connect with the Student, the Student should call or email the Contact Person.  To view the Student Tracking and Activity Record (STAR) associated with this Opportunity, go to the STAR Grid.

 

Editing Existing Records (STARS)

Teachers cannot edit STARS created by students.  Students must do it themselves.  To change the Member Agency, Contact information, Name of the Opportunity, Description, or Start and End Dates, use the following procedure. 

1.       Logon (Student)

2.       From the HOME Page, click the My Records Tab

3.       Click on the OPP Name for the record you wish to edit

4.       When the Opportunity Edit Form opens, make changes to the form

5.       SAVE

To make changes to the hours, text boxes (Tasks, Learned, Feel), use the following procedure.

1.       Logon (Student)

2.       From the HOME Page, click the My Records Tab

3.       Click on the Yellow Pencil or STAR ID Number for the record you wish to edit

4.       When the STAR Edit Form opens, make changes to the form

5.       SAVE

NOTE: Pending or Approved STARS cannot be changed.  You must contact a GetNvolved® administrator to have that done.  Email info@nvolved.com for more help with this task.

 

 

TEACHERS

Please read the Student Section.  You need to know about the My Records (STAR) and Find Opportunity (OPPS) Grids described in the Student section of this HELP document.  Viewing their videos will also be of great value to your understanding of how GetNvolved® works.

Notes – A Case Management Feature

Adults on GetNvolved® have a Note feature that allows them to keep private comments attached to STARS, Users, and OPPS.  This helps manage Student volunteers and adult users of the system.  Students do not have the ability to create notes.  Click Notes on any screen and add text in the box.  All your Notes will be displayed on your Notes Grid.  Notes are generally seen by their authors, only.  (Notes can be retrieved by GetNvolved® Administrators.)  Notes are limited to 1,000 characters.

 

Create Opportunities for Schools (Post OPPS)See the VIDEO

This is a typical activity for Teachers.  OPPS for a small group or an entire school can be posted.  Any Student from the same school as the Teacher posting the OPP will see it.

1.       Login (Teacher)

2.       Find Opportunities Tab

3.        Action  Box

4.       Add

5.       Fill in the form (See Student section for definitions: Opportunities Edit Form)

6.       Make sure the Start & End Dates fall where you want them.

1.       Only Active OPPS with Start Dates AND End Dates with the date range on the OPP Grid will appear to Students: 60 days prior and 180 days after “today’s date”.

2.       When defining a Report, both the Start and End Date are considered..  A Report from Jan. 1, 2009 through Dec. 31, 2009 will include any STAR with an OPP Start AND End Date within that date range.

7.       Make sure the ACTIVE Box is checked, if you want Students to see it.  (INACTIVE OPPS do not display to Students.)

8.       SAVE

Always use descriptive titles for OPPS.  “My School Grill” is not a good title.  “My School Grill – Student Council – Fall 2008” is much better.  Running reports becomes much easier when standardized, yet distinctive titles are used for OPP identification.

 

The Opportunity Edit Form

The OPP form is filled in by the person creating the OPP.  This could be Teachers (for their schools) or Member Agencies (for one or many schools).  The details on how to fill in this for is given in the section, “To record volunteering that is not on the Find Opportunities Grid.”

Figure 9 Opportunity Edit Form, Teacher and Member Agent View

ID

A number that identifies the OPP

Added automatically by GetNvolved®

CA

Coordinating Agency

A regional organization that serves many schools and agencies

MA

Member Agency

The agency posting the OPP

CONTACT

The person responsible for APPROVING the record

Use the dropdown to see if they are on GetNvolved® or add them

NAME

CONTACT’S First and Last Name

REQUIRED

EMAIL

CONTACT’S email

REQUIRED

PHONE

CONTACT’S phone

REQUIRED

OPPORTUNITY
NAME

The title of the OPP with identifying information

Not “Car Wash”.  “9th Grade Car Wash for Labor Day” is better.

DESCRIPTION

Complete overview of the OPP

Like a job description; contains the “who, what, when, where, why.”

START DATE /END DATE

Defines the time period when volunteering occurs

Same date for one-day events

APPROVED / ACTIVE

Defines if OPPS display to users

Only ACTIVE OPPS are seen by Students

 

Active & Inactive Opportunities (OPPS)

Active OPPS show up on the OPP Grid and Students can see them.  Inactive OPPS do not display to Students.  When the Active Box is checked at the bottom of the OPP Form, the OPP is Active.  If it is not checked, Teachers may see it, but not the Students.  This helps Teachers place OPPS in a cue for display at a later or hide it after a sufficient number of Students volunteer.

WARNING: NEVER DELETE AN OPP WITH STARS ATTACHED.  THE STARS WILL BE DELETED, TOO.

When an OPP has enough volunteers, it should be made Inactive so Students can no longer see it and volunteer.

BATCH STAR CREATE (Assigning Multiple Students to the Same OPP)

Teachers can create STARS for Students.  This can be done before or after the opportunity ends.  First, make sure the OPP exists; create it if necessary. 

1.       HOME

2.       Find Opportunities

3.       Action Box

4.       Add

5.       Fill in the form and SAVE

OPPS created by teachers are seen only by students from the teacher’s school.  If you are working with a particular Affiliation group, filter and sort the Students before you create the STARS.

6.       Admin Tab

7.       Users Tab

8.       Filter/Sort as required

9.       Select Students (Individual Check Boxes, or use the Select All Box.
 If more than 100 students are listed, use Select All in the Action Box)

10.   Action Button

11.   Create STARS

12.   Select one OPP from the Drop Down Menu

13.   (Optional) Assign the OPP (hours) to a Group

14.   Click the Create STAR(s) Button

IMPORTANT: Only selected Students that display on the current grid page are affected.  Filter and sort can help cut the number down.  To select all the Students available on all grid pages, use the  ACTION Box, Selection > Select ALL.

Important note: If the Affiliation you want does not appear on your list, contact info@getnvolved.com.

 

APPROVE STARS after Student uses Submit for Final Approval feature

A Teacher is often the Contact Person, especially for school-based opportunities.  The process used in this case is the same as that used by Member Agencies.

1.       Student (or the Teacher, MA, or CA) clicks Submit for Final Approval

2.       Contact receives the VERIFY email

3.       Contact clicks “View STAR” link

4.       Contact reviews STAR and adds COMMENTS

5.       Contact clicks APPROVE or DENY

Important note: Denied STARS are label “Changes Required” and sent back to the Student for revision.  It can be resubmitted and approved using the same process.

If, after clicking the link the Verify Email, a blank GetNvolved® screen appears, it means the record has been deleted after it was submitted for approval.

APPROVE STARS without VERIFY (the email request for approval)

Teachers can approve a STAR without waiting for the Student to request approval.  However, this will lock the STAR and the Student will no longer be able to edit the STAR.  If the Student comment boxes are empty, they will remain that way.

1.       Login (Teacher)

2.       STAR Tab

3.       STAR ID# or View STAR icon

4.       Teacher Clicks APPROVE

REASSIGN a STAR to a different (Site) OPP

Sometimes Students mistakenly create OPPS and STARS without checking the Find Opportunities Grid.  This causes a “duplicate” (similar to the original) to be created.  The Reassign feature gives Teachers, MA’s and CA’s a tool to clean up these duplicates.  During Reassign, STARS are attached to the correct OPP.

1.       My Records Tab

2.       Select STARS by clicking on the boxes at the left

3.       Hover over the Action Box

4.       Click REASSIGN

5.       Select the new OPP from the drop down list

6.       SAVE

Caution:  STARS can only be REASSIGNED to OPPS created by Teachers or Member Agents.  The target OPP must be ACTIVE on the Find Opportunities Grid before the REASSIGN procedure begins.

REPORTS – Watch the Video

The STARS by School Report gives a complete listing of all STARS, the number of hours, and related information in an overview format.  The STARS by Students gives a very detailed account made up all the STAR forms for the selected Student(s).  Other reports are being developed.  Specialized reports and analysis can be obtained by contact info@nvolved.com and making a request.

1.       REPORTS Tab

2.       Select Report

3.       Fill in the form

The Student Login Report

All the Usernames and password for the Students are contained in this report, even if the Student has changed the password.  Any Teacher with a GetNvolved® account can look up the Student’s name and password.

The STARS by Schools Report

The STARS by Schools Report gives a summary of each Student’s Approved hours. 

STARS By Student

The STARS by Students Report displays every STAR for every Student selected by graduation year.  This report can easily be over 2,000 pages in length, but need not be printed.

Reports can be saved, printed or exported in various formats including Excel.  This is a very powerful feature and should not be overlooked.  It allows sophisticated analysis of data.

ADDING NEW USERS – Watch the Video

IMPORTANT: Contact info@nvolved.com to obtain your GetNvolved® School Identifier Number before you start this process.

When Students transfer into a school, they need to be entered into the system manually.  Teachers adding new Students MUST use a prescribed format: ###LLLLLLF***. 

1.       ### is the GetNvolved School Identifier.  Each school has a different number

2.       LLLLLL is the first six letters of the last name.  If there are less than six letters, use the full last name.

3.       F is the first initial

4.       *** is a three-digit counter that eliminates duplicate Usernames.  If John Jones and Jane Jones are in the same school (234), they need to have different Usernames.  Their names would be 234jonesj001 and 234jonesj002, respectively.

Follow this procedure to add new students:

1.       ADMIN Tab

2.       Users Tab

3.       Hover over the Action Box

4.       Click Add to open the User Type page

5.       Select the User Type

6.       Click Continue

7.       Fill in the form

8.       Make sure the Active Box is checked

9.       Click Next

10.   Enter the Username as prescribed by the formula above

11.   Enter the password for this user in the two boxes provided (School Student ID # is suggested)

12.   Enter an email address for the Student.  If none is known, use TBA@nvolved.com

13.   Click Create User and then Continue

FORGOT PASSWORD (Passwords are case-sensitive) – Watch the Video

The most common problem faced by users is the loss of their login information.  Having an email address in their Profile solves most of these problems.

Login Page, “Forgot password?” link

1.       Enter Username or email address (that matches a Profile)

2.       The password will be sent to the email address!

Important note: Teachers can access Student ID and passwords using the Login Report

HOME > ADMIN TAB > REPORTS TAB > Login Report

ASSIGNING STUDENT AFFILIATIONS

1.       HOME Page

2.       Admin Tab

3.       USERS Tab

4.       Select Edit icon (Pencil) of the Student

5.       Select from Affiliations dropdown list and check the appropriate boxes

6.       Click on the SAVE Box

Important note: If the Affiliation group you want does not appear on your list, contact info@getnvolved.org.

 

Nonprofits, faith-based entities, governmental organizations, service groups and others can be Member Agencies.  They are the groups that benefit from the volunteer service provided by GetNvolved® youth.

Active & Inactive OPPS

Active OPPS show up on the OPP Grid and Students can see them.  Inactive OPPS do not display to Students.  When the Active Box is checked, the OPP is Active.

Create Opportunities for Schools (Post OPPS) – Watch the Video

See Figure 3 for definitions and display.

1.       Login

2.       Opportunities Tab

3.       Hover over the Action Box

4.       Click Add

5.       Fill in the form

a)      Select a school or multiple schools (hold down the Ctrl key during multiple school selection) Default = ALLS SCHOOLS SHOWN

b)      Always include the Contact person’s email address

c)       Date ranges should not cross into the next calendar year.  Use two OPPS to cover different years: 12/31/YYYY End Date, and a 01/01/YYYY Start Date for extended times. 

6.       Make sure the ACTIVE Box is checked (INACTIVE OPPS do not display to students, so use it to hide cued OPPS .)

7.       SAVE

Grids

All grids support searches and sorts.  If you plan to use both features, sort before searching (filtering).  To sort, place your cursor on the column title and click.  Repeat to sort in the reverse order.

To Search, enter a few letters or numbers in the top row of any.

The CLEAR icon empties all search and sort data.  When searching and sorting, make sure only the fields you want have information in them.

F5 Bug

Sometimes data is not displayed as expected.  This is a bug in some browsers.  Hit your F5 key to refresh the screen.

STUDENT TRACKING AND ACTIVITY RECORDS (STARS)

APPROVE STARS after Student uses Submit for Final Approval feature

1.       Contact receives the VERIFY email

2.       Contact clicks “View STAR” link

3.       Contact reviews STAR and adds COMMENTS

4.       Contact clicks APPROVE or DENY

Important note: Denied STARS are sent back to the Student for revision.  It can be resubmitted and approved using the same process.  The process can continue for many rounds before the Contact is satisfied, but this is very rare.

APPROVE STARS without VERIFY

1.       Login as using your MA or CA account

2.       Click STAR Tab

3.       Click STAR ID# or View STAR icon

4.       Click APPROVE

Coming soon: Batch APPROVE will allow MA’s to APPROVE many OPPS at once.

REASSIGN a STAR to a different OPP (Created by a Teacher or MA, only)

Sometimes Students mistakenly create STARS without checking the Find Opportunities Grid.  This causes a “duplicate” (similar to the original) to be created.  The Reassign feature gives Teachers, MA’s and CA’s a tool to clean up these mistakes.  During Reassign, STARS are attached to the correct OPP while the wrong OPP is deleted from the system.

1.       My Records Tab

2.       Select STARS by clicking on the boxes at the left

3.       Hover over the Action Box

4.       Click REASSIGN

5.       Select the new OPP from the drop down list

6.       SAVE

Caution:  STARS can only be REASSIGNED to OPPS created by Teachers or Member Agents.  The target OPP must be ACTIVE on the Find Opportunities Grid before the REASSIGN procedure begins.  The “old OPPs” (Student-created) are deleted.

ADDING NEW USERS

IMPORTANT: MA’s adding new Students MUST use a prescribed format: ###LLLLLLF***. 

·         ### is the GetNvolved School Identifier.  Each school has a different number

·         LLLLLL is the first six letters of the last name.  If there are less than six letters, use the full last name.

·         F is the first initial

·         *** is a three-digit counter that eliminates duplicate Usernames.  If John Jones and Jane Jones are in the same school (234), they need to have different Usernames.  Their names would be 234jonesj001 and 234jonesj002, respectively.

Contact info@nvolved.com to obtain your GetNvolved® School Identifier Number before you start this process.

MA’s adding users must be very careful that the user (Students) do not already have accounts on GetNvolved®.  You will need to know their GetNvolved® School Number, the Student ID number and possibly other information before attempting this.  Contact your CA or info@nvolved.com before attempting this for the first time.

1.       ADMIN Tab

2.       Users Tab

3.       Hover over the Action Box

4.       Click Add to open the User Type page

5.       Select the User Type

6.       Click Continue

7.       Fill in the form

8.       Make sure the Active Box is checked

9.       Click Next

10.   Enter the Username as prescribed by the formula above

11.   Enter the password for this user in the two boxes provided

12.   Enter an email address for the Student.  If none is known, use test@nvolved.com

13.   Click Create User and then Continue

REPORTS

The Member Agency Report gives a complete listing of all STARS, the number of hours, and related information.  Other reports are being developed.  Specialized reports and analysis can be obtained by contact info@nvolved.com and making a request.  Reports can be exported in several formats including PDF, MS WORD, and EXCEL. 

1.       REPORTS Tab

2.       Select Report

3.       Fill in the form

The OPP End Date and the Start / End Date Range define which records will be displayed in this report.  The OPP End Date must fall within the selected range.

Reports can be saved, printed or exported in various formats including Excel.  This is a very powerful feature and should not be overlooked.  It allows sophisticated analysis of data.

PASSWORD RECOVERY (Passwords are case-sensitive.) – Watch the Video

1.       Login to www.getnvolved.org

2.       Login Page, “Forgot password?” link

3.       Enter User ID or email address (that matches Profile)

4.       A new password will be assigned and sent to the email address!

5.       Logon and change your password

Messaging and Emails

Site Messages and emails can be sent to selected users from the My Records or Users Grids. 

Site messages are short notes that stay within the GetNvolved® website.  When users logon and the Welcome page opens, a list of site messages appears (if any have been sent to the user).  Clicking the Message Tab reveals all undeleted messages.  Users can reply via site message.

Email messages go out over the Internet to the users’ email inboxes, if they have a valid email address entered in their Profiles.  The email address of the sender is always getnvolved@nvolved.com.  Theses emails are “one-way”, only.  RECIPIENTS SHOULD BE DIRECTED TO REPLY TO A DIFFERENT ADDRESS, IF THE SENDER WANTS A REPLY. 

The procedure is similar for Site Messages and emails.

1.       Welcome

2.       My Records OR Admin > Users

3.       Select the users

4.       Hover over the ACTION Box

5.       Select Message or Email

6.       Fill in the form

7.       Send

To avoid your recipients’ spam filters, try and send emails out in smaller batches of no more than 20.  If you need to send out a large number of emails, contact info@nvolved.com and ask about bulk email services using Constant Contact®.

Coordinating Agencies (CA) oversee GetNvolved® operations across a region that includes a collection of school districts.  CA users see almost all the information posted by Students, Teachers, Member Agencies (MA), Contacts, and other CA users within the same region.  (CA users do not see Notes written by Teachers or Member Agency users.)

The primary function of a CA user is to make operation of GetNvolved® easier for the other users.  The CA user monitors the activity on the site, corrects errors in the data, promotes the development of volunteer opportunities, and communicates with users regarding proper operation of GetNvolved®.  The CA user may also run specialized reports for schools and MA users.

Many CA user tasks are routine.  Some occur only when a new school is added to GetNvolved®.  A fulltime CA user can monitor and support tens of thousands of students, teachers, and Member Agency users.  Organizations serving as CA could include volunteer centers, youth-serving nonprofits, school districts, or other organizations approved by Nvolved, Inc. 

Adding Schools and Member Agencies

Though the mechanics for adding a school are simple, the process of becoming a GetNvolved® school is more complicated.  CA users wanting to add schools should consult with Nvolved, Inc. before adding a school.  Administrative commitments, billing procedures, training for users, and an evaluation of the intended uses of the system must be considered.  Memos of Understanding are required and must be on file with Nvolved, Inc. prior to adding any Student or Teacher user accounts to GetNvolved®.

Youth Apprenticeship, Certified Co-op, Traditional Co-op, Employability Skills Certificate, Work Experience, Service-Learning, Youth Leadership Skill Standards Certificate, and Job Shadowing are some of the Work-Based Learning (Work-based Learning (WBL) programs that may be available in your area.  WBL programs generally require a higher level of accountability than community service and general volunteering.  Employers, state standards, and labor laws make rigorous WBL oversight necessary.  GetNvolved® helps track hours, inform students of worksite availability, facilitate communication between all parties, collect required data, and produce reports.  Students, teachers, and employers can access GetNvolved® from any computer with an Internet connection.

IMPORTANT: Support for teachers is provided by the GetNvolved® Coordinating Agent (CA), usually a GetNvolved Specialist at Nvolved, Inc.  Many of the behind-the-scenes functions are performed by the CA.  CA’s are necessary because many schools, agencies, and businesses operate in the same region.  CA’s can cover many of the routine tasks for teachers, if requested to do so.

Student Tracking and Activity Records (STARS) for WBL (Watch the Video)

Every pay period, the student or teacher creates a new “page” in the record: a STAR.  Each STAR is represented by a row on the STAR Grid and displays the hours, comments, and other details.  If the WBL program involves wages, information from students’ pay stubs or time cards can be recorded by the student or teacher.  Approval is always done by either the teacher or employer.  Students, teachers, and employers all see the same STAR.

The first STAR in a series represents the start of a program that may take many weeks to complete.  This initial STAR is very important.  The rest of the weeks will be recorded on copies of this first STAR; a very easy process.

Tracking Hours

Tracking WBL hours has two main methods: the teacher enters the hours, or the student enters the hours.  In both cases, an adult approves the record: a teacher or employer/jobsite supervisor.

Ongoing routines may look something like this:

If the Teacher Enters the Data

1.       Student gives the teacher a copy of the pay stub or time sheet

2.       Teacher logs in to GetNvolved® and edits the STAR / APPROVE or DENIES

3.       Student uses COPY Feature to create the STAR for the next pay period

4.       Repeat until WBL program ends

 

 If the Student Enters the Data

1.       Student logs in to GetNvolved® and edits the STAR / Submits for Approval*

2.       Student uses COPY Feature to create the STAR for the next pay period

3.       Student gives the teacher a copy of the pay stub or time sheet

4.       Teacher views STAR and APPROVE or DENIES

5.       Repeat until WBL program ends

* Note: The Contact (a teacher or other adult) will receive an email from GetNvolved® when the student submits a STAR for APPROVAL.  Left-clicking the “View the STAR” link in the email opens the STAR for inspection.

Developing Worksites and Entry into WBL (Watch the Video)

Students often find worksites themselves.  Using GetNvolved®, they can enter the contact information about the job site and begin producing records without assistance.  This is much like the “Recording My Own Hours: Volunteering that is not on the Opportunity Grid” procedure.

Here is the procedure students follow for creating the first record in a series for WBL; use the Copy Feature to create subsequent records.

1.       Left-Click the Record My Own Hours Tab

2.       When the Create Custom Opportunity Page opens, select the Member Agency from the dropdown list.  If the Member Agency or business is not on the list, enter information in the Member Agency Section.

3.       In the Contact Section, select from the dropdown list the Contact person who will approve your record.  This is generally a teacher or jobsite supervisor.  If the Contact is not on the list, enter the name, phone and correct email for the Contact so hours can be approved.  If the Contact’s information is not correct, approval could be delayed!

4.       Add a good title and description that starts with, “WBL-”.  The title should be different than any other OPP.  The “WBL” in the title will allow these items to be filtered.  Adding pay period dates, week number, or other information in the title makes it easier to tell them apart.    A good title might look something like this: “WBL – City Hall Assistant, Sep 1, 2012”.

5.       Add the Start and End Dates.  For WBL activities, use the payroll periods’ start and end dates and create a new record for each pay period.  (The Copy Feature can make this go very quickly.)

6.       SAVE.  The STAR Grid opens.

7.       Click the Yellow Pencil (Edit Icon) by the newly created STAR.

8.       Fill in the STAR Form completely by adding in your hours, the tasks you performed, what you learned, and how you feel about what you did.

9.       Assign the STAR to the correct Service Area that contains “WBL” in its name.  (Ask your teacher for the correct label.)

10.   If you are going to add more to the STAR later, SAVE.  If you are finished, click Submit for Final Approval (Locks STAR and sends it to the Contact Person)

All STARS will eventually be Submitted for Final Approval; SFA.  This locks the STAR and sends a copy to the Contact.  The Contact can either Approve or Deny the STAR and add comments.

A second method of worksite opportunity development requires that the Coordinating Agent, employer, or teacher post an opportunity that invites students to apply.  This is very similar to the “Create Opportunities for Schools (Post OPPS)” procedure.*

*TIP: Use this method to announce WBL opportunities to students.  After enough students respond, make the OPP INACTIVE so other students will not see the OPP.  The student can use the COPY Feature to create the subsequent STARS used to validate hours, collect comments, and build reports.

This is a typical activity for teachers.  All students and teachers from the same school as the teacher posting the OPP will see it.

1.       Login

2.       Left-Click the Find Opportunities Tab

3.       Hover over the Action Box (Do not click.)  The dropdown menu appears

4.       Left-Click “Add”

5.       Fill in the form (See Student Section for definitions: Opportunities Edit Form). 
TIP: Use “WBL” prefix in the title so you can filter for these items later.

6.       Make sure the Start & End Dates fall where you want them.  It may be best to use the same date in both boxes because this OPP is actually an announcement.  Only Active OPPS with Start Dates less than 60 days in the past AND End Dates less than 180 days in the future will appear to Students.  (“Today’s actual date” is the reference point.)  When defining a Report, both the Start and End Date are considered.  A Report from Jan. 1, 2009 through Dec. 31, 2009 will include any STAR with an OPP Start AND End Date within that date range.

7.       Make sure the ACTIVE Box is checked, if you want Students to see it.  (INACTIVE OPPS do not display to Students.)

8.       SAVE

Always use descriptive titles for OPPS.  “ACME Manufacturing” is not a good title.  “WBL - ACME Manufacturing – Fall 2012 – Recycling” is much better.  Subsequent years and jobs can be easily and distinctly labeled.  Running reports becomes much easier when standardized, yet distinctive titles are used for OPP identification.

The COPY STAR Feature (Watch the Video)

If a STAR already exists, it may be copied.  This is very common in WBL programs because each pay period requires a new STAR.  Here is the procedure:

1.       Login and left-click the “My Records” Tab

2.       Open the STAR to be copied by left-clicking the Yellow STAR icon

3.       Left-click COPY, a warning will appear that says save this before copying, if you made changes

4.       Continue, and enter the Start and End Dates for the next pay period

5.       Save, and the new STAR will display on the My Records Grid.

Assigning Students to Worksites

Teachers can connect students to OPPS that were created by a teacher.  Imagine a teacher creates the OPP, “WBL - ACME Manufacturing – Fall 2012”.  Each student working there could edit their own STAR by adding job description identifiers like, Main Office”, “Metal Fabrication”, or “Recycling”.

IMPORTANT: Teachers cannot connect students to OPPS created by students.  A new OPP needs to be created manually by the teacher and then STARS can be reassigned to the new OPP.  Email the CA at

Here is the procedure for Assigning Students to OPPS.

1.       Open the Find Opportunities Grid

2.       Identify the OPP or create the new OPP; the ACTIVE Target OPP

3.       Left-click the ADMIN Tab

4.       Left-click USERS

5.       Select the students you would like associated with the Target OPP

6.       Hover over the ACTION Button above the USERS Grid

7.       Select Create STARS from the dropdown list

A new STAR will be created for each student selected.  Students will be able to add their hours and comments the next time they login.  Using the COPY feature, students will be able to replicate the STAR as many times as necessary for their weekly reports.

Reassigning STARS to a Different Opportunity

Students sometimes create STARS that are not associated with the correct OPP.  These STARS can be REASSIGNED to the correct OPP by teachers and CA’s.  Here is the procedure.

1.       Left-click the Find Opportunities Tab

2.       Identify the ACTIVE Target OPP Number (created by a teacher Coordinating Agent)

3.       Left-click the My Records Tab

4.       Select STARS by left-clicking the on the boxes at the far left (Hold down the CTRL key to select multiple STARS)

5.       Hover over the Action Box

6.       Left-click the Click REASSIGN

7.       Select the Target OPP from the drop down list (Check the number!  Make sure you have the right OPP selected.)

8.       Left-Click REASSIGN

The STAR(S) will be connected to the Target OPP.

Caution:  STARS can only be REASSIGNED to OPPS created by Teachers, Member Agents or Coordinating Agents.  The target OPP must be ACTIVE on the Find Opportunities Grid before the REASSIGN procedure begins.  Once REASSIGN is completed, you may want to make the Target OPP INACTIVE to prevent further action on it.  Contact info@nvolved.com for assistance with this procedure.

The GetNvolved® CONTACT Help Video (Watch the Video)

The Contact is the person named on the STAR, the person who will APPROVE the STAR.  This is generally the person supervising the work or volunteer activity.  For school-based OPPS, a teacher is often the Contact.

The Contact is the only GetNvolved® user that does not login to the site.  The Contact receives he VERIFY Email requesting that the STAR be approved and clicks the “View the STAR” link to open the STAR EDIT Form.   The Contact sees only the STAR(s) that contains the Contact’s email address.

Printing STARS for Signatures

There are times when a Contact cannot approve STARS online.  In that case, students should print their STAR Forms and have the Contact add comments, a signature, and the date anywhere on the printed document.  Then, it should be turned in to the teachers as soon as possible.

1.       My Records

2.       Select the STAR(s) you want to print

3.       Hover over the Action Box

4.       Hover over the Reports

5.       Click the STAR REPORT

6.       When the next page opens, click Generate

The STAR Report will appear.  Printing requires another series of steps.

7.       Click the PRINT icon

8.       A dialog box will open(You may have to enable pop ups for this site)

9.       Click “OK”

10.   A PDF document will appear.  Click the PRINT Icon to create a hard copy of the PDF.

Note: You must be connected to a working printer.